Welcome to My UX Portfolio
"I like things that are natural and classic. I like to organize and bring meaning forward."
Case Study 1 - Career Responsive App
Project Overview
James Fisher is a licensed career counselor who volunteers to help others in need change careers. Having support, commitment and accountability makes all the difference. He also runs an organization called Verizons which supports working life.
Project Duration:
August 2023 - September 2023
My role:
UX Researcher, UX Designer, Graphic Art
The problem:
In our changing world or disatisfaction with your present career it can be necessary to make a change. Changing careers can be difficult and the best way to make to conversion is with a career coach.
The goal:
Present a person who can help you with your career on a pro-bono basis.
Responsibilities:
User research, wireframing, prototyping, look and feel
Understanding the User
●User research
●Personas
●Problem statements
●User journey maps
User research: summary
I researched changing careers and found out having some coaching assistance helped 68% more possible to make the transition.
Frequency of Career Changes:
According to the U.S. Bureau of Labor Statistics, the average person changes jobs 12-15 times during their career. This may include changing careers altogether.
Reasons for Career Change:
The top reasons for changing careers often include seeking better job satisfaction, pursuing a passion, improving work-life balance, and seeking higher income or better opportunities.
Personas
User Journey Map
Action Items from Journey Mapping
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Bio for James Fisher
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Enable Search
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Build a site map
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Build FAQs
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Provide information about goals
Starting the Design
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Paper Wireframes
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Digital Wireframes
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Low Fidelity Prototypes
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Usability Studies
Paper Wireframes
Some ideas for screens
Digital Wireframes
I like this design for a timeline. Each circle changes color as you move through the process. The colors of the circles change as you go through the process
I wanted to come up with variety in how the information was shown. Its a scrolling carousel because there is a lot of information
Lo-Fidelity Prototype
Usability study: findings
Setup Usability study giving users prompts and testing out the low fidelity prototype
Round 1 Findings
Needed a date picker
Calendar of events
Form for questions
Round 2 Findings
Difficulties finding and signing up for workshops
Unclear about getting a consultation
Too much scrolling
Refining the Design
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Mockups
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Hi Fidelity
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Accessibility
Mockups
This was the form to fill out but it didn’t explain what was supposed to happen. Added a date picker for available slots.
Mockups
All the workshop information would be more easily accessible on the website rather than the mobile app.
Mockups
Hi-Fedelity
Prototype
Accessibility
Site Map
Responsive Design
Going Forward
Take Aways
Next Steps
Take Aways
Next Steps
Thank you for your attention
Let's Connect
Thank you for your time reviewing my work on the Therapist Scheduling app! If you’d like to see more or get in touch, my contact information is provided below.
Email: Jeann773@gmail.com Website: increeto.onmicrosoft.com