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Schedule a Therapist App

Welcome
to Our Site
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The product:
Your Place is an app that matches you with a therapist, based on focus areas and then helps you to schedule appointments.
Project Duration
October 2022 - August 2023


The problem: People would like to schedule appointments online with a therapist without going to an office.
My role: UX designer designing an app for Therapist Scheduling app from conception to delivery.
The goal: Design an app that allows you to find a therapist and book appointments with them.
Responsibilities: Conducting interviews, paper and digital wireframing, low and high-fidelity prototyping, conducting usability studies, accounting for accessibility, and iterating on designs
User Research Summary
I conducted interviews and created empathy maps to understand the users I’m designing for and their needs. A primary user group identified through research was working people who would like to work through improving their lives. This user group confirmed initial assumptions about the Therapist Scheduling app, but research also revealed that some users were ready to find a therapist and schedule an appointment but others wanted more information.
Understanding the User
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User research
● Personas
● Problem statements
● User journey map
Pain Points

Persona

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